Privacy Policy

This Privacy Policy tells you how Swyftee ("We") processes personal information through the site www.swyftee.com and www.getswyftee.com (the "site") or the Swyftee application (the "App").

This Policy (and our terms and conditions and any other documents referred to in it) explains how we will process any personal data that we collect from you, or that you give us. It also tells you our views and practices about your personal data and how we will treat it. By visiting the site, you are accepting and consenting to the practices described in this Policy.

For the purpose of applicable data protection legislation (including but not limited to the Data Protection Act 1998 and the General Data Protection Regulation (Regulation (EU) 2016/679)), the data controller is Swyftee Limited (company number 09825305) of Devonshire House, Goswell Road, London, United Kingdom, EC1M 7AD.

What information do we collect

Information you give us

When you fill in forms on the site or on the App you give us information about yourself. You might also give us information over the phone, by e-mail or any other contact method.  For example, this might be information you give us when you set up an account, submit posts, apply for work or join as a member through the site or the App. We may ask you for your name, date of birth, address, e-mail address and phone number, financial and credit card information, payment reason, personal description, geographic location, photograph, social security number and copies of identification, address proof and other documents.  We may also collect information if you tell us about a problem on the site.

Information we collect about you

When you use the site or the App, we automatically get some technical details such as your chosen browser and unique IP address. We also collect information about your visit, including information about how you are using the site or the App and any phone number used to call our customer service number.

Information we receive from other sources

This is information we receive about you if you use any other Swyftee (or affiliated) websites or services. We work closely with third parties and may receive information about you from them. 

Information about others

To help you tell your friends and family about Swyftee, you might give us information about other people (or allow us to collect this information for you from your social networks or your email contacts list).

Please let them know and make sure that they are happy for you to provide us with their information. You might want to keep a record of their consent and provide them with a copy of or link to this Policy.

How we use your information

Information you give us 

We use the personal information users give us for a number of purposes:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • for fraud or verification checks;
  • to give you information about other goods and services we offer that are similar to those that you have already bought or asked about;
  • to give you, or allow certain third parties to give you, information about goods or services we feel may interest you;
  • to tell you about changes to our service;
  • to make sure that content from the site and/or the App is presented in the most effective manner for you and for your devices; and
  • to comply with legal and regulatory requirements.

Information we collect about you

We will use this information:

  • to administer the site and the App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve the site and the App to ensure that content is presented in the most effective manner for you and for your devices;
  • so that you can use any interactive features of our service, when you choose to do so;
  • as part of our efforts to keep the site and the App safe and secure;
  • to help us track the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
  • to make suggestions and recommendations to you and other users of the site and the App about goods or services that may interest you or them.

Information we receive from other sources

We will add this information to the information you give to us and that we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

We will only use your information where we have obtained specific permissions from you and will only use the information in accordance with this Policy, or where it is required and authorised by law. From time to time we may seek your consent to process, use or disclose your information for any other purpose not listed above.

Disclosing your information to others

We work closely with a number of trusted partners who we might need to share personal information to help us operate the site and the App. These include:

  • any current or future member of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you and to help improve our services; 
  • advertisers and advertising networks that need the data to select and serve relevant adverts to you and others; and 
  • analytics and search engine providers that help us improve and optimise our services.

We will disclose your personal information to third parties:

  • if we sell or buy any business or assets, to the potential seller or buyer of such business or assets;
  • if Swyftee or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets; and 
  • if we have to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Swyftee, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

How we protect your personal data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password to access certain parts of the site or the App, you are responsible for keeping this password confidential. Please do not share your password with anyone.

Unfortunately, the sending of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data sent to the site or the App and so if you send information you do so at your own risk. Once we hold your information, we will use strict procedures and security features to try to stop unauthorised access to it.

Keeping your records

We will hold your information for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.

Cookies

The site uses cookies to tell you apart from other people using the site. 

Cookies help us to provide you with a good experience when you browse our website and also allow us to improve the site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Your Rights

Under some privacy laws, you may have the right to be forgotten. You also have the right to ask us not to process your personal information at any time. If you would like us to erase your personal information or stop processing your personal data, please contact us via office@swyftee.com.

You have the right to ask us not to process your personal data for marketing purposes. We will usually tell you before collecting your data if we are going to use it or give it to any third party for marketing purposes. You can either choose not to receive marketing material by ticking the relevant box on any forms we ask you to fill in, or by contacting us at to office@swyftee.com.

Access Rights

Data protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with applicable data protection legislation. 

Third Party Sites

This Policy only applies to the site at www.swyftee.com and www.getswyftee.com and to the App. The site and/or the App may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites.

Updates

Any changes we make to this Policy in the future will be posted on this page and we may e-mail you to tell you about any changes. Please check back regularly to see any updates or changes to this Policy.

Contact

If you have any questions about this Policy, or would like to exercise your rights with respect to your personal information, send us an email at office@swyftee.com or write to us at Devonshire House, Goswell Road, London, United Kingdom, EC1M 7AD. These are the contact details of the Data Protection Officer.

If you have any questions about this Policy, or want to complain about how we handle your personal information the Swyftee Data Protection Officer would be happy to help. You may also complain to the Information Commissioner's Office by calling 0303 123 1113.